Shipping policy

HOW LONG AFTER ORDERING IS MY ORDER SHIPPED?

We typically ship all orders within 1-4 business days.

WHICH CARRIER DO YOU USE?

We ship all items with USPS or UPS. For international shipments, your local mail carrier will handle and deliver the item once it enters your country.

CAN I CANCEL MY ORDER?

We only accept cancelations on orders if you contact us within 30 min after your order is placed.

HOW LONG DOES IT TAKE TO ARRIVE?

We ship all orders from our USA factory. Due to Covid-19, some international packages may be delayed due to routing or customs delays.

• USA - Within 2-5 business days
• Canada - Within 4-10 business days
• Western Europe - Within 5-15 business days
• Australia/NZ - Within 5-15 business days
• Rest of the World - Within 5-20 business days

Check your local mail carrier website for the latest updates on how Covid-19 is affecting deliveries. 

WHAT ABOUT CUSTOMS FEES/TAXES?

We do our best to help ensure your item arrives as smoothly and quickly as possible, including labeling the package with all relevant information for customs authorities.

Changes to EU customs regulations mean you may be charged sales tax (VAT) upon delivery of your order. Refer to your country tax authority for guidance on what fees are due on items shipped from the USA.

If fees are charged by customs, they are payable by the recipient.

I DIDN'T RECEIVE MY ORDER

Please email us: support@famgifty.com, quoting your order number from the confirmation email/SMS message. We'll help track down your order.